Sewsure Privacy Policy

  • Last Updated: December 5, 2024


Introduction

Sewsure ("we", "our", or "us") operates the Sewsure mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

Sewsure is a sewing pattern visualisation tool that allows you to visualise your sewing patterns over your fabric.


Information We Collect

1. Financial Information

When you subscribe to Sewsure, we collect:

  • Subscription status (active, expired, cancelled)
  • Subscription tier and pricing information
  • Purchase timestamps


2. Transaction Details

  • This information is necessary to process your subscription and provide you with access to premium features.

3. Device Information

We collect device identifiers, including:

  • Device ID
  • Operating system version
  • App version

This information is used to manage your subscription across app sessions and prevent unauthorised access.


4. Photos and Images

Photos you use within the App are processed entirely on your device using client-side technology. We do not collect, store, or transmit your photos to any server. All image processing happens locally on your device.


How We Use Your Information

We use the information we collect to:

  • Process and manage your subscription
  • Provide access to premium features
  • Prevent subscription fraud and abuse
  • Improve our App functionality
  • Comply with legal obligations


Third-Party Services

RevenueCat

We use RevenueCat to manage in-app subscriptions. RevenueCat processes your purchase information and device identifiers on our behalf. RevenueCat's privacy policy can be found at: https://www.revenuecat.com/privacy


Apple App Store (iOS)

For iOS users, payment processing is handled securely through Apple's App Store. Apple processes your payment information according to their privacy practices. Apple's privacy policy can be found at: https://www.apple.com/legal/privacy/


Google Play (Android)

For Android users, payment processing is handled securely through Google Play. Google processes your payment information according to their privacy practices. Google's privacy policy can be found at: https://policies.google.com/privacy


Important: We never directly access or store your payment card details. All payment processing is handled securely by Apple App Store or Google Play, depending on your device platform.

Data Security

We implement appropriate security measures to protect your information:


All data transmission is encrypted in transit using industry-standard protocols

Payment information is processed securely through Apple App Store or Google Play and is never directly accessible to us

Device identifiers and subscription data are encrypted and stored securely by our service providers


Data Retention and Deletion

Your subscription data and device identifiers are retained for as long as necessary to provide you with the App's services and manage your subscription.

When your subscription ends or is cancelled, your data will be automatically deleted in accordance with our service providers' data retention policies. Typically, this occurs within 60 days of subscription termination.

If you wish to request immediate deletion of your data, please contact us at jennifer@sewsure.au


Your Rights

Under the Australian Privacy Principles (APPs), you have the right to:


  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information (subject to legal retention requirements)
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)


Children's Privacy

While our App is suitable for users of all ages, it is not specifically directed at children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. The only information we collect relates to subscription management. If a parent or guardian believes we have collected information from a child under 13, please contact us. 


International Data Transfers

Your information may be transferred to and processed in countries other than Australia, including the United States, where our service providers (RevenueCat) are located. These transfers are necessary to provide you with our services and are protected by appropriate safeguards.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Significant changes will be communicated through the App or via email where appropriate.


Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: jennifer@sewsure.au

Website: www.sewsure.com.au


Australian Privacy Principles Compliance

This Privacy Policy is designed to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. If you have concerns about how we handle your personal information, you may contact the Office of the Australian Information Commissioner:

Website: www.oaic.gov.au

Phone: 1300 363 992

  • Sewsure Privacy Policy

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